Solutions

Your outsource solution is only as good as it is simple to use. Our browser-based core accounting system interface provides you with fast, easy, access to your customer accounts; providing features you expect from today's banking systems.

Click here for a list of features and functions.

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Security
Support

Your outsource solution is only as good as it is secure. Our servers reside in a secured, managed, facility. Up-time, security, and server redundancy are all managed ...so you don't have to. Real-time backups mean no data loss. System redundancy is off-site and far removed, but quickly available in event of any need for recovery.

Your outsource solution is only as good as its support. Our personnel are trained and experienced in the area of bank data processing and information technology. This means we provide solutions; both at the account level as well as the hardware & software level.

 
 
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Get Support from CBSi

Existing customers, please utilize the following methods for reaching our Customer Service team.

  • Email support. (email address provided to CBSi contact at your institution​)

  • Support Portal: click here | login or select "New User? Sign Up" on this page

  • ​Phone Support: 1.800.314.9176

  • Invoice Portal: click here

 

Mon - Thu: 8:00 AM - 5:00 PM

Fri:               8:00 AM - 6:30 PM

Sat:              8:00 AM - 1:00 PM

CBSi standard support times are CST..For after-hours support always dial 1.800.314.9176.

Do not use email support for urgent support needs.

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© 2019 Commercial Bancshares Services, Inc.